Think Help Desk - The #1 Chrome Extension for School System Administrators
Think Help Desk, the #1 Chrome Extension for School System Administrators is an all-in-one Ticketing system for School Systems.
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You can use our Chrome Extension to quickly create and manage tickets, monitor staff usage, and manage support requests.
Create Tickets
For most tickets, all you need to do is open the app and create a ticket for your issue. We have built a simple yet effective user experience that will guide you through the ticketing process step by step.
With a few clicks, you can quickly create a ticket and add the necessary details.
We believe your users should never have to worry about the details of their request. With that in mind, we will take the details you enter for your ticket and we will make sure that the request gets solved by you, and then you can quickly see if you need to create another ticket or update the existing one.
We have built our tickets to be actionable. Our users can move through their queue and create, close, or assign tickets to a particular staff member.
We have built our system to help your users move through their queue. We have built a queue system that will not let them create or assign tickets if it is full.
Monitor Staff Usage
The most important part of your system is your staff. If your staff is not using our Chrome Extension then your school is going to suffer.
If a user is creating a ticket, and they have never logged in before, we will need the user to enter the username and password of the user they are working with.
